Working at Zen

At Zen, we believe work should be meaningful, somewhere you can truly grow. From day one, we’re committed to creating an environment where you’re supported, challenged, and inspired.

Whether you're just starting out or building on your career, you'll find a culture rooted in innovation, collaboration, and continuous learning. We value loyalty, champion diversity, and stay focused on making a positive impact, for our people, the planet, our customers, and our community.

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Our Vacancies

Help shape a better tomorrow

Visit our dedicated Vacancies website to find a job you'll love.

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Our Culture

Find your Zen

At Zen, you'll find more than a role; you'll find purpose, support and a genuine sense of belonging. Whether you're driven by our commitment to diversity and inclusion, inspired by our community initiatives, or looking for a place that supports personal and professional growth, you'll discover that Zen feels different, in all the right ways.

People join us for lots of reasons, but they stay because of the way we do things: with heart, integrity, and a long-term view that puts people and planet first.

And we've got the recognition to prove it, from being named a Great Place to Work across every category, to our status as an Inclusive Employer, and Which? Recommended Provider, and PC Pro's Best Broadband ISP for an incredible 21 years running.

Explore our current roles below and sign up for job alerts so you don't miss your opportunity to be part of something great.

Diversity

Here at Zen, your gender, race, ethnicity, neurodiversity, sexuality, sub culture, size, introversion, extraversion, family background and everything else that shapes you does matter to us. Because they matter to you and are part of who you are.

Warm Welcome

We’re interested in you as an individual and here you’ll find opportunities to develop, be recognised and hopefully enjoy yourself along the way. So don’t hold back, there's a warm welcome for everyone at Zen and we look forward to meeting you.

Flexible Working

We're always happy for you to enquire about part time or flexible working, and we'll support wherever possible. So please feel free to discuss your preferences as part of the recruitment process.

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Our Benefits

Our benefits

Salary reviews

Salary reviews

Reviewed every six months to ensure fair and competitive pay.

25 Days Annual Leave

25 days annual leave

Rising to 30 days with length of service. (You can buy (or sell) up to 5 days of annual leave to suit your lifestyle.)

Pensions

Pension

Zen contributes 5% of your salary; you contribute a minimum of 3%.

Private medical healthcare

Private medical healthcare

With Benenden, plus an optional cash plan for everyday health needs.

Discretionary bonus

Discretionary bonus

Based on company performance—shared success, shared rewards.

Travel cost scheme

Travel loan scheme*

Spread the cost of your commute with our interest-free loan.

Cycle2Work

Ride2Work scheme*

Save money on bikes and accessories through our salary sacrifice scheme.

Nursery Discounts

20% Discount on local nursery

(Rochdale office only)

Retail discounts

Retail discounts

Get access to hundreds of discounts from top brands.

Flexible critical illness

Flexible critical illness

Optional cover for financial peace of mind if the unexpected happens.

Free Zen broadband

Free Zen broadband

Enjoy award-winning Zen broadband at no cost.

Your Birthday Off

Your birthday off

Celebrate with an extra day off—just for you.

Car salary sacrifice

Car salary sacrifice*

Drive a brand-new hybrid or electric vehicle through our salary sacrifice scheme with Tucker.

Continuous learning & development

Continuous learning & development

Over 13,000 courses available to fuel your curiosity and ambition.

Payroll giving

Payroll giving

Donate to charities tax-free through your salary.

Team engagement

Team engagement

Each team has an annual budget to spend on social activities.

Mobile phone discounts

Mobile phone discount

10% off all plans with Honest Mobile.

Electric car charging ports

Electric car charging points

Charge your car onsite while you work.

Free parking

Free parking

There’s plenty of free on-site parking available.

Free drinks

Free drinks

Help yourself to free tea and coffee from our kitchenettes.

Life assurance

Life assurance

2x your salary as standard, with the option to increase.

Charitable days

Charitable days

Take two paid days each year to volunteer for causes you care about.

People friendly policies

People friendly policies

From enhanced parental leave to menopause support and more.

Pensions

Flexible and hybrid working

Helping you to balance life and productivity.

We work together

Internal coaching & mentoring

Supporting your personal and professional growth.

Payroll giving

Contemplation / Prayer room onsite

A quiet, inclusive space for reflection, prayer, or a moment of calm.

Awareness

Recognition awards

We love to celebrate our people with regular recognition.

Life assurance

Subsidised food

Enjoy fresh, affordable meals and snacks from our on-site restaurant and coffee shop.

*These benefits are available after your probation period.

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Opening times

Sales - Billing - Web Hosting

09:00 - 17:00

Mon - Fri

Technical Support

08:00 - 20:00

Mon - Fri

Order Management

08:00 - 18:00

Mon - Fri

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