From residential broadband to business connectivity and everything in between, we're a technology service provider that believes business can be a force for good.
Two pints. One pub. 1995. That’s where Zen began.
Nearly 30 years on, we’ve grown into a multi-award-winning provider with over 600 colleagues, delivering broadband, cloud, connectivity, networking, and security solutions to thousands of homes, businesses, and partners across the UK.
As our business has grown, so has our responsibility - to our people, our communities and the world around us. We wanted a more joined-up way to think about impact, one that brings together environmental, social and governance priorities without losing what makes us Zen.
Our imPPPact strategy is how we put responsible business into practice in a way that reflects our culture, values and the way we work. It focuses on the areas where we can make the greatest difference. imPPPact helps us embed positive impact into everyday decisions and long-term growth, rather than treating it as a separate initiative.
It’s built around People, Planet and Purpose - because we believe doing the right thing should be part of how we do business, not an add-on.
Our ultimate purpose is to create an environment and do business in a manner that supports our people, customers, partners and suppliers. We recently evolved our purpose statement to ‘do right for people and planet’ and our most fundamental long-term objectives are happy people, happy customers, happy suppliers.
We have an inclusive, supportive culture where everyone is empowered to thrive and grow. By championing wellbeing and personal development, we've created a workplace where both career and character are nurtured, earning us Great Place to Work® accreditations for Development, Wellbeing, and Women.
We're carbon neutral and on a journey to Net Zero, driven by a desire to have a positive impact on the planet. We actively collaborate with our suppliers to reduce emissions and believe in positive action to fulfil our environmental responsibilities.
We believe in setting an example. Our purpose isn't about maximising profit, but on building a business that supports the wellbeing and success of our people, customers, partners and suppliers.
We prioritise long-term outcomes over short-term gains and are committed to using our business to make a positive impact.
We hold ourselves to high environmental and social standards. We're a Carbon Neutral business, a certified B Corp, and aligned with the Science Based Targets initiative in our goal to reach Net Zero by 2040.
Our sustainability commitments are central to our business strategy. As an independent provider, we're building a network with future impact in mind - one that our people and partners can be proud of.
Zen operates one of the largest independent data networks in the UK. But size isn’t everything. We've invested heavily to give you better performance, better resilience and a network that operates without limits or restrictions. The result? One of the most advanced networks in Europe.
The following resources provide more information about Zen so you can make the best choice for you.
Visit our Contact Hub to find the information you need from the experts.
Our team brings a unique set of diverse talent, skills and experiences.
We’re proud to be part of a new kind of business that balances purpose and profit.
We believe in giving back and each year we proudly support a local charity, voted for by our people.
Our blog is filled with informative articles, practical tips, and the latest news on broadband technology.
Get in touch with our dedicated support team via phone or email.
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