Our Story

The UK’s longest running connectivity service provider

From residential broadband to business connectivity and everything in between, we're a technology service provider that believes business can be a force for good.

Our Background

Two pints. One pub. 1995. That’s where Zen began.

Nearly 30 years on, we’ve grown into a multi-award-winning provider with over 600 colleagues, delivering broadband, cloud, connectivity, networking, and security solutions to thousands of homes, businesses, and partners across the UK.

Tug of war

Our Purpose

Our ultimate purpose is to create an environment and do business in a manner that supports our people, customers, partners and suppliers. We recently evolved our purpose statement to ‘do right for people and planet’ and our most fundamental long-term objectives are happy people, happy customers, happy suppliers.

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Our People

Our People

We have an inclusive, supportive culture where everyone is empowered to thrive and grow. By championing wellbeing and personal development, we've created a workplace where both career and character are nurtured, earning us Great Place to Work® accreditations for Development, Wellbeing, and Women.

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Bee friendly

Our Planet

We're carbon neutral and on a journey to Net Zero, driven by a desire to have a positive impact on the planet. We actively collaborate with our suppliers to reduce emissions and believe in positive action to fulfil our environmental responsibilities.

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Zen Internet - 3 Peaks Challenge

Our responsible approach

We believe in setting an example. Our purpose isn't about maximising profit, but on building a business that supports the wellbeing and success of our people, customers, partners and suppliers.

We prioritise long-term outcomes over short-term gains and are committed to using our business to make a positive impact.

Our commitment to sustainability

We hold ourselves to high environmental and social standards. We're a Carbon Neutral business, a certified B Corp, and aligned with the Science Based Targets initiative in our goal to reach Net Zero by 2040.

Our sustainability commitments are central to our business strategy. As an independent provider, we're building a network with future impact in mind - one that our people and partners can be proud of.

Our Network

Zen operates one of the largest independent data networks in the UK. But size isn’t everything. We've invested heavily to give you better performance, better resilience and a network that operates without limits or restrictions. The result? One of the most advanced networks in Europe.

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Opening times

Sales - Billing - Web Hosting

09:00 - 17:00

Mon - Fri

Technical Support

08:00 - 20:00

Mon - Fri

Order Management

08:00 - 18:00

Mon - Fri

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